Privacy Policy

Bay Avenue Dental Centre (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit your details through our online forms, Google Ads lead forms, WhatsApp, or other communication channels.

By using our website or submitting your information, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following information:

Information you provide directly:

• Name

• Phone Number

• Email Address

• Appointment preferences

• Service-related inquiries

• Any additional information you choose to share voluntarily

Automatically collected information:

• IP address

• Device type

• Browser type

• Pages visited

• Cookies and tracking technologies (Google Analytics, Google Ads, Facebook Pixel, etc.)

We do not collect or store sensitive medical information through our website or ads.

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2. How We Use Your Information

We use the information collected for the following purposes:

• To contact you regarding your inquiry or appointment request

• To provide dental service information

• To follow up on treatment-related questions

• To improve website performance and user experience

• To run marketing and advertising campaigns

• To personalize ads based on user behavior (where allowed)

• To comply with legal or regulatory requirements

We never sell your personal information to any third party.

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3. How We Share Your Information

Your information may be shared only in the following situations:

• With our internal team for appointment booking and patient support

• With trusted service providers (e.g., Google Ads, Meta Ads, WhatsApp Business, website hosting)

• With regulatory authorities, if required by law

All third-party providers follow strict confidentiality and data protection practices.

We do not share your information for unrelated marketing purposes.

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4. Data Storage & Protection

We take appropriate technical and organizational measures to protect your information from:

• Unauthorized access

• Loss or misuse

• Alteration or destruction

This includes encrypted communication, secure servers, and limited access.

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5. Cookies & Tracking Technologies

We use cookies and tracking tools (such as Google Analytics, Google Ads, and Meta Pixel) to:

• Analyze website traffic

• Improve user experience

• Show relevant advertisements

You can control cookie settings in your browser anytime.

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6. Your Rights

Depending on your location, you may have the right to:

• Request access to your data

• Request correction of inaccurate information

• Request the deletion of your data

• Withdraw consent for communication

• Opt out of marketing messages

To exercise your rights, contact us at:

📧 [email protected]
📞 +971551465512

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7. Retention of Information

We retain your information only for as long as necessary to fulfill the purposes described above or as required by applicable laws.

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

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9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by an updated “Last Updated” date.

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10. Contact Us

If you have questions about this Privacy Policy, don’t hesitate to get in touch with us:

Bay Avenue Dental Clinic:

📍  Business Bay, Dubai, UAE
📧  [email protected]
📞  +971551465512
🌐  https://www.bayavenuedentalcentre.com/